Hospitality & Travel

Deliver exceptional customer experiences at every step of the journey

Maintain
top-tier guest satisfaction
even when plans are interrupted

Meet modern expectations for quick reimbursements

Today's customers expect real-time, frictionless payment options. Keep your promise of convenience and your guests on your side.

Enhance customer loyalty with your brand front and center

Experience a white-labeled cross-border payments capability and ensure continued engagement with your brand.

Empower guests with versatile payment options

Offer your travelers a range of refund methods—to debit card, bank account, mobile wallet, or cash pickup—for enhanced convenience and satisfaction.

Woman holding a cold drink and looking out airplane window while seated in cabin.

PayMitto makes reimbursements straightforward.

With decades of experience enabling cross-border payments for different hospitality industries, we know how to help ensure travel experiences are smooth sailing.

Connect With Us

The Latitude solution

Free up operations
with PayMitto

Save time

Shorter time to resolution frees you up to focus on delivering exceptional customer experiences.

Trust in security

With our PCI Level 1 and SOC II certifications, you can rest assured your customers' card and personal data are stored securely.

Comprehensive coverage

Our network reaches 195+ countries and 160+ currencies, so you can reimburse your customers wherever they roam.

Reconcile payouts, enhance your brand

83%

of travel and hospitality consumers identify customer experience as one of their top-three most important decision-making factors.

86%

of consumers would sever ties with a brand after only two poor customer experiences.

62%

of travel leaders said travelers think chargebacks are easier than getting a refund - even though they're more expensive for businesses.

Smiling woman wearing a hat, holding a credit card and smartphone, likely doing online shopping.

PayMitto makes reimbursements straightforward

With decades of experience enabling cross-border payments for the a variety of industires, we know how to help ensure travel experiences are smooth sailing.